Delivery Policy

1. Shipping Methods: We offer various shipping methods to cater to your preferences. The available options and associated costs will be displayed during the checkout process.

2. Order Processing Time: Orders are typically processed within 3 business days from the date of purchase. However, processing times may vary during peak seasons.

3. Estimated Delivery Time: The estimated delivery time depends on your location and the chosen shipping method. Please refer to the shipping information provided during checkout for an accurate estimate.

4. Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status and location of your package.

5. Shipping Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or logistical issues may cause delays. We appreciate your understanding in such situations.

6. International Shipping: We offer international shipping to select destinations. Please note that additional customs duties and taxes may apply, and customers are responsible for these fees.

Return Policy

1. Eligibility for Returns: We accept returns for eligible items within 7 days from the date of purchase. To be eligible, items must be unused and in the same condition as received, with all original packaging.

2. Initiating a Return: To initiate a return, please contact our customer service team at support@mobr.in within the specified return period. Provide your order number and details of the item you wish to return.

3. Return Authorization: A return authorization will be provided along with instructions on how to return the item. Please follow these instructions to ensure a smooth return process.

4. Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.

5. Refund Process: Once the returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method.

6. Exclusions: Certain items, such as (Contact our executive), are not eligible for return.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.